Hi guys, I forgot to mention that OTRS 3.0 is available for download OTRS 3.0 beta. And our new iPhone app too, you´ll get it for free form iTunes store. And last but not least you may have a look at our new website official OTRS website
August 23, 2010
May 2, 2010
OTRS::ITSM 2.0 ready
Well guys we ´re proud to announce the first stable release of OTRS::ITSM 2.0 with full ITIL compliance for change management process. Announcement can be found here ITSM Announcement